Vivek Bhaskaran is the founding member and CEO of qSample, one of the industry’s leading providers of web-based research technologies. As Chief Executive Officer, he plays a key role in defining the company strategy and using technology and innovation continuously to maintain its leadership in the industry. He has played a pivotal role in the qSample journey. Vivek completed his primary education in India before moving to Russia and then US. He holds a Bachelor’s Degree in Computer Science from Brigham Young University, Utah.
Rudly Raphael, President at qSample, has more than 12 years of professional experience in the online market research industry. As president of qSample, Rudly is responsible for implementing internal system infrastructure to streamline business processes, channel communication, and drive the evolution of panel and sampling management system that will provide added value to qSample and its clients.
Rudly has designed and implemented sophisticated in-house CRM and customized research solutions. As President of qSample, he oversees all aspects of research logistical design involving quantitative methodology. Rudly attended Wentworth Institute Of Technology, majoring in electrical engineering. He is also a graduate of Harvard University.
Caroline M. Fisher, Sr. Research Consultant, has decades of experience in marketing, research and statistics. Dr. Fisher was the chair of the Department of Business and Information Technology at Missouri University of Science and Technology, formerly the University of Missouri – Rolla (UMR), from 2005-2012. She was given the responsibility to start an MBA program and obtain accreditation for the department with AACSB, the leading international accreditation association for business schools.
Dr. Fisher has taught Customer Focus and Satisfaction, Strategic Quality Management, Statistics, Statistical Process Control, Design of Experiments, Quality Function Deployment, Consumer Analysis and Research, Promotions Management, and E-commerce. She conducts research in the theory of quality management customer satisfaction and loyalty, green marketing, medical tourism, and many other areas. Dr. Fisher’s research has been published in a variety of professional journals. She has co-authored a book on service development and improvement with Quality Press published in April 2003. She is a Baldrige National Quality Award examiner (1999, 2000, and 2002) and has served as chairman of the board of the Louisiana Quality Foundation.