As a research analyst, I find surveys are an important tool for gauging market trends and generating proprietary research products. I found QuestionPro's software to be an excellent solution for online surveys.

The level of customer service and product tailoring I received with my corporate license was well worth spending the extra money. QuestionPro was terrific at providing emergency support when I needed it in the wee hours of the morning, and the fact that they were willing to create questionnaire features just for me was invaluable. This made moving from an academic department annual site license to a corporate annual license worth every penny.