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Currently the following System Variables can be used to Create "Segments" or Groups for analysis:

• Email List Code - This is the Email List that you used to send out the email using the Email/List Management interface.
• External Reference Variable - If you've collected data using the ext_ref variable (Employee Id, etc.) you can segment the data based on this.
• Custom Variables 1-5 - If you've uploaded auxillary data (Custom1, Custom2 etc.) into the address book, you can segement the data based on these variables.

I want to segment my data based on email lists - How do I do that?

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I want to segment my data based on custom variables - How do I do that?

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What do I do after I create the group/segment?

After you've created the Group/Segment, you can do one of two things:

• To View the Results Question By Question Goto :
  • Login »  My Surveys »  Reports »  Advanced Analysis »  Grouping Analysis
• To View the Segments as part of the Excel Download - Request the Excel Report :
  • Login »  My Surveys »  Reports »  Reports

I am using custom variables -- I would like to "Roll-Up" or aggregate multiple values for a custom variable so that I can analyze them together? How do I do this?

If you want to analyze multiple values for the same custom variable, simply separate them with "commas". See the screenshot below for an example:
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